Andrew Nhem: Principal Content Strategist

What: Designing sustainable, usable content strategies and experiences to accomplish business objectives and serve users who matter.

How: Ten years of experience in planning, developing, authoring, managing, and training content strategies, projects, migrations, programmatic automation, and campaigns to deliver growth and education-oriented results.

Where: Cloud/IT, Data Science/Analytics, Telecommunications, Client Services, SaaS, and Financial Services industries.

Work Experience

Manager of Content Strategy, Puppet, Portland, Oregon (2018-present)

Senior Content Strategist, Cloudability (acquired by Apptio), Portland, Oregon (2016-2018)

Senior Content Strategist, Lytics Inc., Portland, Oregon (2015-2016)

Content Specialist, Babcock Jenkins, Portland, Oregon (2014)

Content Strategist, Stephouse Networks (acquired by WiLine), Portland, Oregon (2011-2014)

Independent Technical Communicator, Content Strategist, Portland, Oregon (2007-2014)

Go to Portfolio

Education, Achievements, & Skills

University of Oregon, School of Journalism & Communications: 2007

Achievements: Frequent contributor to Content and Web Strategy publications, speaker at local Content Strategy PDX Meetup since 2015, data-driven content speaker at Camp Optimization PDX 2015, live-blogger at Intelligent Content Conference 2014, Portland Art Institute: Web Design Speaker 2013, and IgnitePDX 10 Speaker 2012. (learn more)

Content Skills: Content Strategy Development (stakeholder research, alignment, auditing, modeling, editorial design, content development, evaluation, future-state recommendations), migration planning, content automation and API planning, User Research & Analysis, Writing & Editing for the Web, User Persona Development & Maintenance, and Content Experience Mapping.

Technical Skills: HTML, CSS, basic JavaScript, Jekyll, Grunt, Liquid, WordPress, Drupal, Google Analytics, Adobe Photoshop & Illustrator, JIRA, Confluence, Asana. Fearless when it comes to new tools, tech, or methodologies.

Me: Cycling, running, golfing, cooking, gaming, writing, reading, parenting, doing well by my friends & family.

Go to Portfolio